Need Help?
HELP US MAKE OUR NEW WEBSITE EVEN BETTER
We heard you and know that our old website was simply out-dated and difficult to use. We present to you our new site! Here are some features that will make your shopping experience with us much better!
We've tested this website as much as we can, but there are bound to be some glitches and bugs on the initial launch. Please help us improve by reporting them to us at bugs@redwolfairsoft.com. If you successfully identify major functional bugs, we’ll send you some extra loyalty points to say thank you!
SPECIAL NOTE: Due to technical limitations, we were not able to transfer your order history to this new website. However, we still have your ordering history on record. Your Wolf Bonus points will also be transferred to the new site in due course so don't worry.
IMPROVED MENU NAVIGATION
A lot has changed in Airsoft over the last 2 decades and we’ve now added all the relevant categories so that you can find stuff much more easily. Want to search by Rifle or AEG, Pistol or GBB? Our new menu allows you to search for products in any way you like. All roads lead to Rome, as they say. Looking for original factory parts? We now have a large devoted section for hard to find parts from major brands.
COMMUNITY REVIEWS
Wondering whether an item is going to fit your needs or if it's worth buying? Our community reviews means you and other visitors can share your views about every single product on our site. Go ahead and help make our website better by giving us your views on products that you have direct experience with. Just click into any of the product pages and scroll to the bottom and share your views!
ADVANCED FILTERS TO NARROW DOWN YOUR SEARCH
Finding stuff has never been easier, now that you can filter down your search results by all kinds of attributes, including color! Looking for that silver gas powered 1911 is simply 3 clicks that takes 5 seconds.
TRUE MULTI-LANGUAGE SUPPORT
Offering several languages in addition to English, we will be gradually adding more languages in the coming months. Select the language setting on the upper right corner of the website.
LIVE CHAT
RedWolf staffers are online and ready to answer any questions you might have, LIVE. Ask questions about our new website, learn about our products, check on an existing order that you placed, or just chat about Airsoft in general! Our team of agents including Samantha, Eunis, Kathy, Paulina, and Amanda are here to help! They are online during office hours, which translates to the following time zones:
UK Time : 02:00am - 5:00pm
HK Time : 10:00am - 01:00am
NY Time : 10:00pm - 01:00pm
LA Time : 07:00pm - 10:00am
We are adding chat agents to our schedule and will be extending our chat service hours in the future. If we are offline, then just leave a message in the chat and we'll respond as soon we get back to our desks!
There are many more features to explore so please try out all corners of our new website. Again, please help us make the site better by reporting bugs and glitches to us at bugs@redwolfairsoft.com
